What is Nature Calls?

Photo shows ponds with flaxes with trees and hills in background.

Nature Calls is one of the largest projects Palmerston North City Council is undertaking, and one of the biggest environmental and financial decisions for our city.

Currently, every time you remove a sink plug, flush a toilet, turn off a tap, your dishwasher finishes a cycle or your washing machine beeps – that water goes to our wastewater treatment plant at Tōtara Road, where it's treated before being discharged into the Manawatū River.

This project focuses on how we treat and discharge the wastewater we create, for the next 30 to 50 years

In Palmerston North, we do a pretty good job of managing our wastewater. We highly treat and discharge our wastewater to consistently meet conditions set in our resource consent. However, one of those conditions is that we needed to apply for a new consent in 2022 as part of a process to continually review and improve our environment.

Since we got our last consent back in 2006, laws and standards have changed, along with many people's views about the environment. This means that our current treatment method isn't sufficient to meet future requirements, given our growth and higher standards.

The RMA process requires an option that appropriately avoids or mitigates adverse effects on the environment and meets the purpose and principles of the RMA (Part 2). To meet these requirements, we have to investigate – and show proof of – our analysis of possible options and the potential effects on the natural, social, cultural and economic environments.

In 2021, Council selected a best practicable option which involves having some of the highest treated wastewater possible.

This option would see a hybrid land and river discharge: Treated wastewater would be discharged to the Manawatū River three-quarters of the time. The rest of the time, discharge to the river would reduce by 75%. This highly treated wastewater would then be used to irrigate crops.

We lodged our consent application with Horizons Regional Council in 2022.

Now we’re taking another look at our option, to ensure it’s affordable

During consultation on our long-term plan for 2024-34, we costed Nature Calls at $640 million. We explained this high-level cost was more than Council could afford and we’d need to look at other funding mechanisms. This could see the project costing ratepayers at least $1,000 a year once it came into effect. Our community shared that they didn’t believe this was affordable.

As a result, Council revised the project budget to $480M plus inflation, and asked staff to investigate whether there are more affordable options. That work is now underway.

We had been working on getting a best practicable option (BPO) selected by early 2025. However, in August 2024 the government announced it intends to create new treatment standards for wastewater. We expect to know these after August 2025.

We believe this substantially impacts our proposed programme, due to the uncertainty of what the final treatment standard will be for the different receiving environments. That’s because it is difficult to assess and determine the costs of potential options without first understanding the regulatory requirements we will be required to meet. This impacts our ability to seek public feedback on which option to proceed with, or go through the final steps of the methodology before selecting a BPO.

Due to the expected timeframe for the new treatment standards, we expect any decision on a BPO will need to be completed by the next elected Council following the October 2025 elections.

2024 updates

We provide quarterly updates to Horizons Regional Council. Read them here.

June update(PDF, 163KB)

September update(PDF, 241KB)

Summary of our consent application

Our application is for consents to discharge highly treated wastewater from the upgraded wastewater treatment plant to water, land and air, and for a new river discharge structure.

There are two significant new steps to our treatment:

  • removing nitrogen, which can at high levels affect plant and freshwater life in our awa (river.)
  • introducing microfiltration, which would enable us to remove particles as small as 0.04 microns, which are smaller than the human eye can see, and includes things like bacteria and viruses.

On top of existing treatment processes, this ensures our treated wastewater is so well-treated it can be considered a resource for other purposes – like growing crops, irrigation or watering land. It is still a couple of treatment steps away from drinking water though, so it couldn’t be used for that.

Discharge to river summary

We currently discharge to the Manawatū River all the time, but we’re proposing to do this less frequently in the future.

We’re proposing that the treated wastewater (or resource water) would be diverted to land when the river is running at low levels, which we typically see in summer. The reason for that is that when river levels are lower, the impact of adding the treated wastewater has more of a chance of having a negative impact on freshwater plants or species.

Currently the treated wastewater, after four days of treatment, enters the river close to our treatment plant on Tōtara Road. In our consent application, we explain that we’re planning on moving that discharge point to around 4km downstream, close to Walkers Road.

We’re proposing to move the pipe downstream for a few reasons. The first is that the river is deeper and flowing faster at that area, which means the treated water mixes with the river water more effectively and efficiently. That part of the river also hasn’t changed much over the past century. The final reason is we’re planning on rezoning land to allow for more housing in the western parts of the city and this means that the discharge structure wouldn’t be close to residential areas. We’ve discussed this location with Rangitāne and with Horizons’ engineers.

Map shows locations of existing and proposed wastewater discharge locations

Despite high treatment quality and some wastewater to land, we recognise there are still residual negative effects on the mauri of our awa. Instead of an engineered treatment wetland like we’d earlier considered, Rangitāne advises that offsetting the residual effects on the mauri of the awa is more appropriate and another part of the awa environment should be restored.

A location for this hasn’t been confirmed and will continue to be worked on as part of the adaptive management strategy.

Discharge to land summary

We’re going to seek a global consent for the land discharge, which is an approach used for other types of infrastructure projects. This means we are saying that we have identified an area of land that we believe can be used for the discharge of wastewater, rather than specifying certain sections of land. This area can be seen in the image below.

The area identified as potentially having the right soil types for absorbing treated wastewater.

For irrigation you need soil that drains well. Soil testing in the area we’ve identified has confirmed there are the right soil types for discharging wastewater. For the volume of treated wastewater/resource water to be discharged, we will need between 500 and 1,200ha of land, and extra to provide setback from sensitive activities and resources such as rivers, lakes and streams, houses, schools, marae etc. This would be the largest land discharge area in New Zealand.

There are a range of options for how the land discharge could work – this could include purchasing the land, leasing the land and us managing the operation, or contracting it to the landowner to do it.

Until we identify land for the discharge, we cannot determine how the resource water could be used – irrigating crops, for example.

Adaptive management summary

Our reasons for having adaptive management be part of our consent application are based on three key objectives:

  • reducing the amount of wastewater being discharged into the river and the restoration of natural awa landscapes
  • enhancing the quality of the treatment of the wastewater over the consent period
  • looking at the wastewater as a resource.

As part of our consent application, we have provided an example of an adaptive management strategy, but the actual strategy will be confirmed once the consent has been approved.

Council and Rangitāne will lead the development of the strategy, but other parties could also play roles.

Things that could be included are:

  • reducing the amount of wastewater entering our plant
  • diverting more wastewater to land if we reuse water – then potentially diverting more wastewater from both the awa and land discharge sites
  • using the water in other non-drinking ways, eg, for industrial purposes
  • looking at new or emerging treatment that could enhance the treatment.