You need to provide a valid reason as to why the ticket should not have been issued or isn't justified. Reasons we'll consider include the following.
You paid for parking but still received a ticket
A signal fault meant some people were incorrectly issued tickets between January and early May. Please provide proof of payment. This can be from a bank statement, your Frogparking app or a meter receipt if you paid cash.
You've paid for the wrong bay number
Please provide satisfactory evidence you paid the meter fee for another space. We will accept a receipt or bank statement showing the amount paid, the time you paid, and the method used to pay: cash or card.
Your car was stolen
We will need proof the vehicle was stolen. For example, a Police report. We will also need to verify the date the vehicle was reported stolen and whether it has been recovered.
Your car broke down
Please provide proof of breakdown that shows the date, like a mechanic's report or receipt for towing.
There was a medical emergency
Please provide dated evidence.
You've been ticketed for expired warrant or rego
Council parking enforcement officers can issue tickets for expired warrants of fitness and vehicle licence registrations. Under some circumstances you may be able to apply for a review. Before you do, check out the conditions on our vehicle regulations page.