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Contact us

Our contact centre operates 24 hours a day, seven days a week, 365 days a year.

Phone 06 356 8199 to report a noise or parking complaint or animal control issue, or to make an urgent request.

You can also use our live chat to start talking to someone in our customer service team straight away, or fill in the online feedback form below.

For easy reporting on the go, why not download our smartphone app?

Christmas-New Year holiday hours

We are closed from 12pm Friday 20 December and reopen at 8am on 6 January 2020.

Some of our facilities and services are still operating, but with reduced opening hours. For more information on our hours, you can contact us 24 hours a day, seven days a week, 365 days a year on 06 356 8199.

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